FAQs

Frequently Asked Questions

Got questions? We've got answers! If you don't find what you're looking for, feel free to contact us.

How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping typically takes 5–7 business days. Expedited options may be available at checkout.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over a certain amount. Check our current promotions at checkout for details.

Do you ship internationally?

We currently ship within the US. International shipping options may be available — please contact us for more information.

What is your return policy?

We want you to love your purchase! If you're not satisfied, please contact us within 14 days of receiving your order and we'll work to make it right.

Can I exchange a product?

Yes, exchanges are accepted on unopened, unused products within 14 days of delivery. Please reach out to us to start the process.

How do I track my order?

Once your order ships, you'll receive a confirmation email with your tracking number. You can also use our Track Your Order page anytime.

My tracking hasn't updated — what should I do?

Tracking info can take up to 24 hours to update after your order ships. If it's been longer, please contact us.

💳 Orders & Payments

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods available at checkout.

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement. Please contact us as soon as possible and we'll do our best to help.

Still have questions?

We're happy to help! Contact us and we'll get back to you within 1–2 business days.